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Don’t Set up the Relationship to Fail

I’m doing a happy dance over here for YOU because you’ve made the exciting decision to uplevel your business and get yourself some dedicated support in the form of a new assistant. Woohoo! But let’s keep the party going and kick-off the working relationship RIGHT. Taking the time at the start sets you and your…
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Where to Find Your New Assistant

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How To Be Responsive and NOT Lose Your Mind

Did you know that being constantly in your inbox, reading and responding to email can feel productive, but is actually a form of distraction? YEP! This was such a head-slap moment for me when I learned it years ago. The constant need to be ultra-responsive pulls your focus away from the bigger picture of building…
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Business Tools I Love: Unroll.me

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Business Tools I Love: Canned Responses for Gmail

“OMG – Canned Responses are my new best friend. That is all.” That was the email from a happy client recently, after I recommended Canned Responses to her. And last week, while in an operations + tech overview for a client’s new assistant, she had a similar reaction to finding out about the tool. It…
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Systems or Technology – which comes first?

This question comes to me often – when setting up your business for success, where should the focus go first? Should you concentrate on getting the right technology and software? Or is developing operational systems the first stop on the business organization train? After all, you can’t do such fundamental actions as sign up new email…
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How to Crush The Day – Here’s My Secret

Question time: Being intentional and productive in your day… a. sounds like I’ll be doing the same thing each day. b. is just what I need (or so I’m told). c. feels overwhelming – where do I start? d. all of the above Answer: D – all of the above. True, having a structure to your day-to-day is all of those…
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5 Reasons You Need a Routine NOW
