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Working from home sucks and how to fix it

Act as if. Play the part. Fake it ’til you make it. They’ll believe it if you say it with confidence. When I left my corporate job to work in my business full-time, I decided to work from home. And boy was I was stoked! I could work in my pajamas, start and end my day whenever I wanted. Heck, I could take a break in the middle of the day to catch a movie. Ahhh, FREEDOM. Or so I thought. As I let my surroundings, routine and appearance go lax, I also saw my confidence take a downward slide. […]

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Good news – it’s not YOU, it’s ME

The other day, a fellow entrepreneur, Ashley, was worried about a client of hers. Her worry was that she wasn’t delivering for this particular client. You see, the client had recently told her that she no longer wanted Ashley to have full independence to complete tasks and projects when working within her business. Ashley had been going above and beyond to over deliver for this client over the past few months to meet several tight deadlines. And she hit every one of them. I was surprised too, as just two weeks earlier, my friend was over the moon because this […]

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How to Plan a Life

My friend’s son is turning ‘1’ next week and in lieu of presents, she’s asked us, friends and family, to write a letter to her son in the future. It’s part of a time capsule that he’ll open on his 18th birthday. I loved the idea instantly. And then I dragged my feet almost a month to write the letter. Each time I thought about it, I got overwhelmed. What would I say to this little boy who’ll then be a young man. So much could and will change in his life in 17 years. I mean, 17 years ago, […]

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Two Secrets to a Productive Day

We all have LOTS we want to get done within any given day, right? You want to be efficient. You want to be creative. You want to be mindful and intentional. You don’t want to feel like you’re always putting out fires. When I work with clients to be more productive, there are two actions I frequently recommend. They may sound too simple to even be a topic of conversation. But as our culture moves towards the mindset of go-go-go, achieve more and more, don’t soak in the current glory and only look to the next BIG goal on the horizon, it’s […]

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Is your web contact form hurting your business?

Let’s talk bad customer service when on the interwebs. Did you know it can take six to eight touches before a client decides to buy from you? Sometimes those touches come in the form of interacting in your Facebook group or reading your weekly newsletter or taking part in your recent challenge. On the flip side, there are times when a person knows that they want to work with you, but have a few questions before getting started. This is an extremely captive audience and this is your chance to WOW that person. Unfortunately…. I see so many business owners squander this […]

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The one thing I won’t outsource

As an entrepreneur, you read a lot, watch even more and connect with many. Through those connections, you hear so much advice of growing a business (hey, that’s probably why you’re reading this post, right). A huge tip is to outsource and delegate as much as possible. I completely agree… with one exception. Marketing! Yep, I can delegate out my bookkeeping, support inbox management, social media scheduling, tax prep, web development. Heck, if my company grows VERY large, I could even delegate the initial consults with prospective new clients. But Marketing is something that I will always do. Why? The […]

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What the toilet taught me about running a business

Recently, the flapper in our toilet started acting funny. The little hook on the flapper piece inside the toilet tank would come off the hinge repeatedly, causing the flapper to not seal properly and the toilet to constantly run. It was a simple fix each time it happened – take the lid off the tank, reach in and rehook the flapper. Really, it was no more than 5 seconds. And this went on for over a week. My husband had an ultra-packed schedule between his work, personal and volunteer commitments, so he didn’t have time to run to the hardware […]

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Business Tools I Love: Acuity Scheduling

In my own business and client work, I make sure the behind-the-scenes of many online businesses is running smoothly. One big part of that is the scheduling of appointments. Because we’re working in virtual environments, one way to do it is to have a back-and-forth with a client to find a mutual time for both of us. This back-and-forth can take many emails and sometimes days just to book one 30-minute session. Needless to say, it’s a huge time and energy suck! But it doesn’t have to be like that when there’s amazing software out there that helps you step […]

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